The Picture House strives to provide accessibility to all customers, regardless of disability.
For the hearing impaired we have headsets that offer audio amplification. In addition, soft subtitled screenings for the hearing impaired are shown each month. Please refer to our programme/website for details of which screenings have soft subtitles.
For the visually impaired, we offer audio description via a headset, on selected films. Ask at the Box Office to borrow a headset and please refer to our website/programme for details of which screenings are available with this facility.
Easy wheelchair access is provided on the right hand side of the building, please use the RADAR facility to alert staff of your arrival. There are nine designated wheelchair spaces in the auditorium.
An accessible toilet is located in the foyer.
For more information on Audio and Soft Subtitled screenings please visit our Accessible Screenings UK
The CEA Card scheme was introduced in 2004 to assist customers with a disability. The scheme allows CEA Card holders to obtain ONE free ticket for the person who is accompanying them to facilitate their visit to the cinema by providing any assistance required as a result of the Cardholder’s disability. To qualify a full price ticket must be purchased for the Card holder for the same performance / screening.
Applicants can apply for a CEA Card online (www.ceacard.co.uk) or by postal application to CEA Card, PO Box 199, Deeside, CH5 9BW, should they meet the eligibility criteria set out in the scheme’s terms and conditions. The cinema holds copies of the paper forms for those wishing to apply by post. The Card is valid for one year with an annual fee of £6.00.
Contact details for the CEA Card are Telephone: 01244 526 016, Textphone: 18001 01244 526 016 and Email: email@example.com